Introduction:

I am so excited to welcome you as my client! Please read this document carefully before you sign/accept it as outlines the terms and boundaries of our relationship and your support so that we may both benefit from my work. By signing/accepting this agreement, you are accepting the terms and boundaries outlined. It is important that you make an informed decision about whether my services are right for you and contact me before you proceed if you have any questions or concerns

As your prenatal doula, it is my main goal to support you and your family as you prepare for your birth experience. Your support will be tailored to you prenatally and act in a way that helps you prepare for your birth experience through education, guidance, emotional support, unpacking previous experiences and birth mapping.

Services & Support:

Prenatal Support:
Throughout your pregnancy, I will TWO offer tailored prenatal sessions, these sessions will be centered around helping you prepare for your birt experience in a way that is tailored to you These sessions may include but are not limited to debriefing your previous birth experience, unpacking fears and worries around birth, discussing your birth preferences, birth education, resources, birth mapping, and helping you build confidence in your ability to birth.


Additional Services:
Additional prenatal and postpartum services are available. Ideally, additional services will be organised in advance, however, I will do my best to accommodate any additional services needed as I understand the importance of your pregnancy, birth, and postpartum.

Additional prenatal and postpartum sessions will come at an additional cost of $250 each.

Boundaries & Timeframes:

Virtual Support & Communications:
For all nonemergent communications, I will respond within 12-24 hours between the hours of 8 am and 5 pm, this includes emails, text messages, DM’s, and phone calls.

Fees & Billing

Payment Plans:
If you choose to pay via a payment plan you will receive for your first invoice to secure my prenatal doula support. The remaining cost must be paid promptly on the dates we have discussed and agreed upon. Failure to make these payments without discussion or contact may result in losing my support.

Upfront Payments:
If you choose to pay via the upfront method you will receive an invoice for the total price we have discussed and agreed upon for your support. This payment must be paid promptly and in full to secure my doula support. Failure to make this payment without discussion or contact may result in losing my support.

Invoicing:
My invoicing is done via a program called Hnry and will be set to your inbox via this program. Payment options include card and bank deposit, please choose the one that aligns best with you.

Cancellations, Rescheduling & Terminations Terms:

Prenatal Sessions
You may cancel or reschedule our scheduled prenatal session with 24 hours notice.

If I am called to attend another birth, and unable to attend our scheduled prenatal session please know that attending in-person births is my highest priority. I will inform you as soon as possible to reschedule our session to the next available date suitable for us both. If I have been attending a birth, I will require 24 hours between the birth and our prenatal session to ensure I can assist you to the best of my ability.

Loss of life
In the event that there is a loss of life during your pregnancy, the contract can be adjusted so you can and will still benefit from my support or be terminated. My postpartum support would still be available in any loss after you've booked me.

Termination of support & contract
If at any point you choose to cancel your doula support you will not be refunded, but will not owe any remaining amounts.

I, Courtney, reserve the right to terminate this agreement if I believe the client is not a good fit for me, if I feel unsafe in any situation, or if circumstances beyond my control prevent me from providing my services effectively.

Limitations & Liabilities:

I am, under no circumstances, to be seen as a medical professional. No advice I give should be taken as medical advice. I will not perform any clinical assessments or medical procedures (including but not limited to vaginal exams, fetal heart tones, and blood pressure checks).

Whilst a doula can help reduce medical intervention, lower caesarean rates, help minimise birth trauma and offer emotional and physical support they can not guarantee any certain outcomes.

I cannot guarantee you as a client until our agreed payment is made and the contract is signed. Before signing this contract, I shall disclose any potential scheduling difficulties I may anticipate which may interfere with your service.

I agree to hire Courtney Hellyer, Journey to Postpartum for Doula Support under the contract’s terms.